🔒 Privacy Policy – Metro Civic
Effective Date: [Insert Date]
Your privacy is important to us. At Metro Civic, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
We may collect the following types of information when you use our platform:
Personal Information: Name, phone number, email address, address
Service Information: Bookings, service history, preferences
Payment Information: Payment method details (processed via secure third-party gateways)
Device & Usage Data: IP address, browser type, device info, app activity, location (with permission)
We use your information to:
Provide and manage services you book
Communicate updates, confirmations, and support
Improve our platform’s performance and user experience
Ensure safety, prevent fraud, and resolve disputes
Send offers and updates (only if you opt in)
We do not sell your data. We may share your information only with:
Service professionals (for providing booked services)
Payment gateways (to process transactions securely)
Legal authorities (only if required by law)
Analytics & support tools (strictly for improving your experience)
We use industry-standard encryption and security measures to protect your data. Access is limited to authorized personnel only.
We retain your information only as long as necessary for service delivery, legal, or operational purposes. You may request data deletion anytime.
You have the right to:
Access or correct your personal data
Request deletion of your data
Opt out of marketing communications
Control location/data permissions in your app settings
If you have questions or concerns about your privacy, please reach out:
📧 Email: privacy@metrocivic.com
📞 Support Line: 8007090350
💬 In-app Chat: Available in the Help section
We may update this policy from time to time. We’ll notify you of significant changes via email or in-app alerts.
Would you like a version tailored for an app (with GDPR/CCPA compliance), or should I help you create a Terms & Conditions document as well?
